This Cookie Notice (hereafter “Cookie Notice”) explains how FedEx and its operating groups, subsidiaries, and divisions, including any TNT company (hereafter “FedEx”), uses cookies and similar tracking technologies when you visit our websites. To learn more about the personal data we collect with cookies and how we use it, please consult our Privacy Notice.
Last update: September 2025
When this Cookie Notice mentions “FedEx”, “we”, “us”, or “our”, it refers to the FedEx company responsible for the use of cookies on our websites, such as www.fedex.com and www.tnt.com, including any subpages (hereafter “Websites”). As all TNT companies are now part of FedEx, information collected via any TNT domain falls within this Cookie Notice.
Contact Information
FedEx Express International B.V.
Attn: Legal Department
Taurusavenue 111
2132 LS Hoofddorp
The Netherlands
E: dataprivacy@fedex.com
FedEx Corporation
Attn: Legal Department – Compliance
3660 Hacks Cross Road
Building F, 3rd Floor
Memphis, TN 38125
United States of America
E: dataprivacy@fedex.com
Overview
This Cookie Notice explains:
- Does this Cookie Notice apply to you?
- What are cookies and who puts them on my device?
- Why does FedEx use cookies?
- What categories of cookies does FedEx use?
- How can I disable or delete cookies?
- What if you have other questions or complaints?
- Will there be updates to this Cookie Notice?
1. Does this Cookie Notice apply to you?
FedEx uses cookies and similar technologies, such as tracking pixels, software development kits (SDKs), tags, web beacons, clear GIFs, JavaScript, and local storage on our Websites. We refer to all of these as “cookies” in this Notice. This Cookie Notice applies to every visit to our Websites.
2. What are cookies and who puts them on my device?
Cookies are small text files stored on your device when you visit our Websites. They allow the site to recognize your browser and store certain information.
Cookies may be:
- First-party cookies: placed by FedEx
- Third-party cookies: placed by external partners such as advertisers or service providers
Data collected by third parties is governed by their own privacy policies, not this Notice.
3. Why does FedEx use cookies?
We use cookies to:
- Enable website functionality: support secure transactions, load pages properly, remember preferences, and resolve technical issues
- Measure performance and analytics: understand traffic, improve usability, and optimize website performance
- Provide personalized content and ads: deliver relevant advertisements and content based on user interests
4. What categories of cookies does FedEx use?
Functional Cookies
These cookies are necessary for website operation, such as loading pages securely and enabling essential services.
Analytical Cookies
These cookies help us understand how visitors use our Websites, including page visits, traffic patterns, and performance improvements.
Tracking Cookies
These cookies are used to track browsing behavior to deliver personalized content and advertisements.
5. How can I disable or delete cookies?
You can manage cookies by:
- Adjusting settings via the “Cookie Consent” link in the website footer
- Changing browser settings to block or delete cookies
- Using third-party tools such as www.youronlinechoices.com
If cookies are disabled:
- The Websites will still function
- Some features (like tracking tools) may not work
- You may still see ads, but they will not be personalized
6. What if you have other questions or complaints?
If you have questions or complaints about cookies, you can contact FedEx using the contact details provided above.
7. Will there be updates to this Cookie Notice?
FedEx may update this Cookie Notice from time to time. If significant changes occur, we will try to notify users. The latest version will always be available on our Websites.
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